Police see enough of these scams, said Great Barrington Police Chief Paul Storti, that the department provides information on its website about how residents can protect themselves from this type of theft. National Grid also says there would be no demand for payment if an account is current, and that robocalls offering future discounts are fake. A National Grid representative will know it. The caller can’t provide the last five digits of your National Grid account number when asked.The caller is someone you cannot identify.The caller demands immediate payment by wire transfer or prepaid card (National Grid don’t accept payment through these cards).The caller seeks payment when your account is current.You are threatened with immediate service termination (this is NOT our procedure). The company reminds customers that National Grid does not threaten immediate termination of service, nor does it accept wire transfers or prepaid credit cards for payments.
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